Results from a Gallup poll show that actively disengaged employees cost businesses in the U.S. between $450 billion and $550 billion per year in lost productivity.
Determine a Baseline
Having a starting point from which to compare and measure increases is the first step. Use quantifiable metrics, if possible. For instance, you might measure overall sales, the number of calls answered, or the number of customers served over two weeks or a month.
Set Clear Objectives
When deciding how to measure employee productivity, clarifying both your primary short- and long-term business goals is essential. Make sure these targets are in line with your organization's mission and vision.
Track Individual Efforts
Employing a productive "superstar" can net your business more than $5,000. Conversely, maintaining "toxic" employees can cost your company more than $12,000. Setting expectations and then gauging productivity levels can motivate your workforce.
Request Input
An effective way to improve engagement and measure productivity is to seek your employees' involvement. Ask them for input regarding their daily tasks and duties.
Value Quality
When gauging productivity, do not fail to consider quality. Maximum productivity includes customer satisfaction and consistent outcomes.